DBM // Digital Business Mechanic
Maintain // optional care

Keep the useful parts running.

A good repair should not become another abandoned project. Care plans give you a clear way to keep the front door, content, store, or connected systems useful after the first scope is complete.

Care is optional, scoped, and owner-approved. It does not start automatically because a repair was completed. If the foundation is still broken, the right answer is another repair—not a subscription.

The sensible order: diagnose the problem, repair or build the path, verify it in context, then decide whether ongoing care saves enough time or risk to justify itself.
Choose the layer

Care should match what can actually go wrong.

The ranges below are planning points. Final inclusions depend on the systems, response expectations, access, and owner review path.

Public path

Front-Door Care

$49–$149/month

Light checks and human-reviewed follow-up for the customer-facing path: contact points, key links, basic availability signals, and agreed small corrections.

Useful when: a missed inquiry or broken link is more expensive than a small monthly watch layer.

No public chatbot is required. A private missed-call or lead-recovery workflow is a separate, scoped decision.

Ask about Front-Door Care
Website

Website Care

$149–$349/month

Owner-approved maintenance, small content changes, health checks, and prioritized repairs for the business front door.

Useful when: the site is valuable enough to maintain but does not need a full-time digital team.

Ask about Website Care
Content

Content Engine

$500–$800/month

You give us one focused 20-minute conversation each week. We turn it into a human-approved package: a flagship piece, short clips, a field note, an email draft, social content, and the next useful questions.

Useful when: the business needs a durable voice and a consistent reason to be found, understood, and remembered.

See the Content Engine
Connected systems

Full Systems Care

$800–$1,500+/month

Ongoing review for connected workflows, reporting, inventory, automation, and the handoffs that need more than occasional maintenance.

Useful when: the cost of silent failure, duplicate work, or stale information is material.

Discuss Systems Care
E-commerce

E-commerce Growth Retainer

$1,200–$2,500/month

Continued conversion review, merchandising support, recovery work, and measured improvements for a store with real operating volume.

Useful when: there is enough traffic, product movement, and decision capacity to support an ongoing improvement loop.

Discuss E-commerce Care
What the scope should say

No mystery subscription.

If the recurring work cannot be explained, it should not be recurring yet.

Included on purpose

  • Systems and routes covered
  • Review cadence and owner touchpoints
  • What counts as a small correction
  • Response and approval boundaries
  • Evidence or report the owner receives

Separate when necessary

  • New builds and major redesigns
  • Vendor subscriptions or usage fees
  • Live sends, bookings, publishing, or record changes without approval
  • Large migrations or data cleanup
  • Work outside the agreed system boundary
Start with the actual constraint

Tell us what needs watching—and why.

Share the system, the failure you want to prevent, the people who need to review work, and what a useful month would look like. DBM will tell you if a care plan is justified, premature, or the wrong answer.

Open Request Desk