The short version
- Use the site and free tools lawfully, and only on websites you're allowed to check.
- Free tools are practical guides. They are not guarantees or professional advice.
- Paid work starts after we agree on a written scope. You approve things before they go live.
- Once you've paid in full, you own the custom work you paid for. I keep my own tools and general know-how.
- Domains, hosting, software subscriptions, and similar costs are separate and belong to you.
- If something goes wrong, tell me first. Most problems can be fixed with a conversation.
- My responsibility to you is limited to what you paid for the thing in question.
- Washington law applies.
The details are below. A signed scope, invoice, or written agreement for your project may add specific terms. If those conflict with this page, the project terms win.
1. Who these terms are between
These terms are between you and Digital Business Mechanic ("DBM," "I," and "me"), run by Jamie Maniatis in Spokane, Washington. "You" means the person using the site, and if you're acting for a business, it means that business too. If you're agreeing for a business, you're confirming that you have the authority to do so.
These terms cover:
- This website and its free tools
- Digital guides, prompts, and other downloadable products
- Service offers on the site, such as quick fixes, pages, care and hosting, content, and larger scoped systems
2. Accepting these terms
By using the site, submitting a request, or buying something, you agree to these terms. If you don't agree, please don't use the paid products or submit a service order.
I built this site for business use. You should be at least 18 and using it for business purposes.
3. Free tools and reports
The Website Inspection, Business Checkup, Fit Check, Cost Estimator, Workbench, calculators, AI prompts, and any reports or recommendations they produce are decision-support tools. They give you a starting point. They are not:
- Legal, trademark, financial, tax, medical, or regulatory advice
- A security test, a security certification, or an accessibility certification
- A full audit of your website or your business
- A quote or a promise of a price
Automated observations are point-in-time and can be wrong or out of date. Check important findings yourself before you act on them, and before you repeat them to anyone else.
I don't guarantee any search ranking, AI citation, platform approval, domain or social-handle availability, revenue, lead volume, or other business result.
4. Acceptable use
When you use the site, you agree to:
- Use it only for lawful purposes
- Use the tools only on websites and business information that you own or are permitted to check
- Not try to get around access controls or security measures
- Not overload the site or interfere with other users
- Not submit malicious links, files, or code
- Not scrape protected content
- Not use my reports to make claims about another business that you know are false
- Not send passwords, card numbers, malware, regulated records, health records, or other highly sensitive information through ordinary forms or email
I may limit or block access if someone breaks these rules or puts the site or other people at risk.
5. How paid work gets started
Paid service work starts only after we've agreed, in writing or through checkout or an invoice, on:
- What you're getting (the deliverables)
- What's not included (the exclusions)
- What I need from you (owner inputs, access, and approvals)
- How we'll know it's done (the acceptance test)
- The price and when it's due
This written scope is the foundation of the job. If something isn't in the scope, it isn't part of the job, though I'm happy to quote it separately.
For fixed-price offers listed on my site, such as a scrolling page, a homepage with up to four pages, or a monthly plan, the description on the site and the checkout page is the scope unless we agree on something else in writing.
6. Changes to the scope
If you want something different once the work has started, tell me. I'll tell you if it changes the price or the timing, and nothing extra happens until you say yes. If I discover that the job is bigger than it looked, I'll tell you before I do more work, and you decide whether to expand the scope, narrow it, or stop.
7. What I need from you
I can only do my part if you do yours. You're responsible for:
- Giving me accurate information, content, and access in a timely way
- Reviewing drafts and answering questions promptly
- Making sure you have the legal right to everything you give me, like logos, photos, text, and customer testimonials
- Making sure the claims, prices, contact details, and offers in your content are true
- Keeping your own accounts and passwords secure and giving me only the access the job needs
- Following the rules of any platform I'm working in on your behalf
If these things are late, delivery dates can move. I'll let you know if that happens.
8. Drafts, approvals, and release
I may show you a draft, preview, milestone, or staging version before release. Unless the written scope says otherwise, I won't publish content, run advertising, send messages, or change one of your external accounts without your approval.
When you approve something, you're confirming that you've reviewed it, and that the facts, claims, prices, permissions, and rights involved are yours to stand behind. Approval doesn't turn finished work into unfinished work, and it doesn't make me responsible for facts only you could know.
9. Revisions and acceptance
The scope says how we'll test the work. When I tell you a deliverable is ready, please review it and tell me about any problems in writing within 7 days. I'll fix anything that doesn't meet the agreed scope. If you don't respond within 7 days, I may treat the deliverable as accepted, though I'll still fix real defects when you find them, within a reasonable time.
Requests that go beyond the scope are a change to the scope (see section 6), not a defect.
10. Fees and payment
Prices are in U.S. dollars. Payment is due as stated in the scope, invoice, or checkout. I accept payment through the methods listed at checkout or on the invoice. Taxes, if any apply, are your responsibility unless the invoice shows that I've collected them.
If a payment is late, I may pause work, support, hosting, or access after reasonable notice. I'll try to work it out with you first.
Split setup payments
A split payment changes when you pay, not how much you owe. The remaining setup balance is due when the approved milestone is reached, as shown in the invoice or scope.
11. Monthly services
Care, hosting, content, and other monthly services begin and renew according to the offer you chose or the invoice. They renew until you cancel. To cancel, email me before your next renewal date. Canceling stops future renewals. The period you've already paid for generally continues until it ends. See the Refund Policy for details.
12. Third-party costs
Domains, hosting plans, software subscriptions, advertising spend, text-message fees, payment processing fees, and similar costs are separate from my fees. They follow the policies of the company that provides them, and they're typically billed to you directly. Unless the scope says otherwise, those accounts belong to you. I can't promise a refund that an outside provider won't give.
13. Ownership of the work
Once you've paid in full, you own the custom deliverables named in the approved scope, such as your page copy, your custom designs, and the custom files made for you.
You do not get ownership of:
- My pre-existing tools, templates, and reusable code
- Licensed or open-source components, fonts, images, and stock assets, which come with their own licenses
- Third-party systems and platforms
- My general knowledge, methods, and skills
If the scope includes reusable components, I give you the license I need to give so your finished work keeps working.
You give me permission to use the content, files, and access you provide, but only as needed to do your project.
14. Showing my work
I'd like to show finished work in my portfolio, but I won't show your business, name, logo, or results unless you say yes. If I show a demo that I built on my own, it will be labeled as a "Demonstration." If you later ask me to take something down, I'll remove it from my own site. I can't pull copies that other websites or search engines have already stored.
15. Digital guides and prompts
Paid guides, prompts, and similar downloads are licensed to you for your own use or your own business's internal use. You may not resell them, republish them, share them as a competing product, or use them to claim professional clearance that you don't have. I may withhold or end access if someone commits fraud, abuses chargebacks, shares paid material without permission, or uses it unlawfully.
16. Confidentiality
I'll treat non-public business information you share with me as confidential and use it only for your project. That doesn't cover information that's already public, information I already had, or information I'm legally required to disclose. If your project involves especially sensitive information, tell me before we begin so we can decide whether I'm the right fit and how to handle it.
17. AI-assisted work
I use AI tools to help with drafting, organizing, and building. I review customer-facing work before you see it. AI can make mistakes, and some of what it produces may resemble other published material. You're responsible for checking that the facts in your content are accurate before you approve it. Please read my Privacy Policy for how I handle information in AI tools.
18. Agencies, partners, and public-sector work
If I work as a subcontractor for an agency or partner, our written scope or subcontract controls, and I'll follow the partner's reasonable instructions about their client's work. If work involves a public-sector customer, a contract or purchase order may add requirements. I'll only represent registrations, certifications, and past work that I can verify.
19. Delays and things outside my control
I'm not responsible for delays or failures caused by things I can't reasonably control, including platform outages, hosting or payment provider problems, internet failures, changes to a third party's rules, or events like severe weather. If something like that affects your project, I'll tell you and we'll work out a sensible plan.
20. Ending the relationship
You can stop a project or cancel a service at any time by telling me in writing. I can end a project or stop a service if you don't pay, break these terms, ask me to do something unlawful, or make the work impractical. If either of us ends a project:
- You pay for the work completed and costs already committed up to that point.
- I give you a reasonable handoff of the deliverables you've paid for.
- Refunds, if any, follow the Refund Policy.
21. No warranties beyond what's written
The site and free tools are provided "as is" and "as available." To the extent the law allows, I disclaim all implied warranties, including any warranty that the site or tools will always be accurate, available, or error-free, or that they'll be fit for a particular purpose. I stand behind the specific deliverables in your written scope, as described in section 9.
22. Limits on my liability
To the extent the law allows, I'm not liable for indirect, incidental, special, punitive, or consequential losses, such as lost profits, lost data, or lost business opportunity. For any claim connected to a paid product or service, my total liability is limited to the amount you paid for the specific product or service that gave rise to the claim, unless the law requires something different.
Nothing in these terms limits liability that can't legally be limited.
23. Your responsibility for your content
You agree to cover reasonable costs that I incur because a third party makes a claim that content, rights, or claims you gave me infringe their rights or are unlawful, as long as I used them as you provided them. I'll tell you promptly if this happens, and we'll work out a sensible response.
24. Problems and disputes
If something goes wrong, please contact me first at [email protected] or (509) 868-9784 so I can try to fix it before a chargeback or formal dispute. Most problems can be sorted out in a conversation.
These terms are governed by Washington State law, without regard to its conflict-of-law rules. If a dispute can't be resolved directly, either of us may bring it in the courts located in Spokane County, Washington, including Washington small claims court where it qualifies. Nothing here takes away consumer rights that can't legally be waived.
25. Affiliate and referral links
Some links I share may earn me a commission or referral benefit. When that's the case, I say so near the link. Outside companies control their own products, prices, security, and policies. I'm not responsible for an outside service just because I linked to it or mentioned it.
26. Electronic communication
You agree that I can communicate with you electronically, such as by email, and that electronic notices count as written notices. Marketing messages include a way to opt out. Service messages about your project, payments, or account may still be sent when needed.
27. General terms
- Changes: I may update these terms for future use as my services change. The effective date shows the current version. Changes don't alter an approved scope that's already in progress.
- Entire agreement: These terms, together with your approved scope, invoice, or checkout, are our whole agreement about the work.
- If a part doesn't hold up: If a court finds one provision unenforceable, the others still apply.
- No waiver: If I don't enforce a term right away, I haven't given it up.
- Assignment: You may not transfer your rights under these terms without my written consent. I may transfer mine as part of selling or restructuring the business.
28. Contact
Questions about a transaction, a tool result, a delivery, or a possible error:
Digital Business Mechanic Jamie Maniatis, Spokane, Washington Email: [email protected] Phone: (509) 868-9784
Please include the relevant page, product, invoice, or project so I can identify the facts and try to fix the problem quickly.
These terms are a practical operating document, not legal advice. For advice about a specific transaction, industry, or jurisdiction, talk with your own attorney.